Operations service

Hands-on Security Support

Embedded operational support to unblock teams, close gaps, and execute security work that lacks clear ownership.

Embedded support to unblock teams and close gaps

Hands-On Security Support is used when security work is defined, but execution is the constraint.

Organizations engage this service when progress slows due to competing priorities, limited capacity, or unclear ownership. The work itself is understood, but tasks stall, dependencies linger, and issues remain open longer than they should.

This service provides hands-on execution support to move security work forward, close gaps, and ensure tasks reach completion. It is designed to reinforce delivery, not redefine strategy or introduce new assessments.

When it’s a fit

  • Known security gaps remain open because no team has clear ownership
  • Security work requires coordination across teams that do not report to the same leader
  • Security work is understood but repeatedly deferred until it becomes urgent
  • Progress depends on hands-on execution, not additional planning or analysis
  • You need issues closed and dependencies resolved, not another roadmap

What you get

  • Execution support for security tasks owned by IT, engineering, or external vendors
  • Clear ownership and follow-through for routine security work
  • Assistance closing gaps that fall between tools, teams, or providers
  • Progress tracking and escalation when security work stalls
  • Direct support during security-relevant changes, incidents, or reviews
Define scope and engagement model

We scope this service around the work that is not getting done: unowned security tasks, cross-team dependencies, and recurring operational gaps.

We’ll define what is in scope, how support will be delivered, and escalation boundaries, then provide pricing based on expected workload, cadence, and organizational complexity.

Pricing is defined by expected workload, support cadence, and organizational complexity.

What determines the scope of support
  • Workload type: recurring security tasks, ad hoc support, or change-driven work
  • Cadence: ongoing support versus defined time blocks
  • Environment: internal teams, MSPs, and third-party providers

How this fits into the bigger picture

Hands-on security support is an operations service used to close gaps that otherwise linger due to capacity constraints or unclear ownership. It provides practical execution support and coordination so security work does not quietly stall across teams and vendors.

This service does not define strategy or certify outcomes. It provides execution capacity to complete security work that lacks clear ownership or sufficient bandwidth.

Leadership
Converts priorities into completed work and resolved gaps.
Operations
Unblocks teams and drives closure across owners and dependencies.
Assurance
Reduces the time known issues remain open and unaddressed.
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