Clarify who decides what, when escalation is mandatory, and how leadership coordinates under pressure.
This engagement defines decision ownership, escalation triggers, and cross-functional coordination before an incident forces those questions under pressure.
We walk leaders through realistic scenarios and document the response model: authority boundaries, timing expectations, and coordination handoffs.
Built from incident leadership in high-consequence environments where authority and timing determine outcomes.
After decision ownership and escalation are clarified, simulations can validate coordination and escalation timing under realistic conditions.
Informed by firsthand incident leadership in high-consequence, mission-critical environments, this advisory focuses on decision ownership, escalation discipline, and cross-functional coordination when time and authority are constrained.
Share what leadership needs to be ready to decide, and who must be in the room. We’ll reply with a recommended approach, a pricing range, and what we need to confirm scope.
Pricing reflects organizational complexity, stakeholder breadth, and the depth of senior advisory required to establish clear, defensible decision authority.
Incident readiness is a leadership responsibility. This service defines decision ownership and escalation mechanics so operational response can execute without waiting on unclear authority.